(1) Drives a coach in delivering the tourists to the scenic spots according to the planned itineraries;
(2) Ensures the safety of the tourist and their luggage.

Controls passenger bookings and monitors reservations (technical) standards on the route(s) assigned; reviews flight booking profiles, short term capacity planning and performs allocation/re-allocation of seats.

(1) Plans and implements effective personnel management and training procedures for all levels of staff;
(2) Co-ordinates and controls internal and external training;
(3) Advises management on personnel/training and management development trends;
(4) Acts as course leader in specific training programmes;
(5) Provides counselling for employees;
(6) Determines the effectiveness of personnel and training activities.

Handles odd jobs and despatches errands for the general office.

(1) Provides supervisory coverage in reservation during each shift;
(2) Clarifies booking situation and feeds back vital information to departments concerned;
(3) Promotes good relations with the public.

(1) Supervises statistics clerks;
(2) Produces regular statistical reports;
(3) Monitors monthly commitments against budget.

(1) Ensures smooth and efficient running of the internal systems and procedures;
(2) Provides prompt and efficient centralised office and supporting services for all personnel.