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Manpower Dynamics. Data Intelligence

Hotel

Hotel Inner Banner

Year 2022 Tooltips

Managerial and Professional

0

Supervisory and Technician

0

Craft and Operative

0

Administrative and Others

0

Total

0

Managerial and Professional

0

Vacancy rate: 1.5%

Supervisory and Technician

0

Vacancy rate: 4.0%

Craft and Operative

0

Vacancy rate: 9.8%

Administrative and Others

0

Vacancy rate: 1.7%

Total

0

Vacancy rate: 6.9%

 

All the percentages are rounded to nearest 0.1%.

Managerial and Professional

0

Supervisory and Technician

0

Craft and Operative

0

Administrative and Others

0

Total

0

Managerial and Professional

0

Supervisory and Technician

0

Craft and Operative

0

Administrative and Others

0

Total

0

Managerial and Professional

0

Turnover rate: 17.3%

Supervisory and Technician

0

Turnover rate: 15.0%

Craft and Operative

0

Turnover rate: 31.0%

Administrative and Others

0

Turnover rate: 29.9%

 

All the percentages are rounded to nearest 0.1%.

Monthly Income Tooltips

2022

2018

 

All the percentages are rounded to nearest 0.1%.

Icon of Managerial and Professional

Managerial and Professional

85.7%First Degree

Icon of Supervisory and Technician

Supervisory and Technician

64.3%Sub-degree

Icon of Craft and Operative

Craft and Operative

49.7%Diploma/ Certificate

39.3%Secondary 4 to 7

Icon of Administrative and Others

Administrative and Others

62.4%Diploma/ Certificate

 

All the percentages are rounded to nearest 0.1%.

Icon of Managerial and Professional

Managerial and Professional

63.4%6 years to less than 10 years

Icon of Supervisory and Technician

Supervisory and Technician

73.7%3 years to less than 6 years

Icon of Craft and Operative

Craft and Operative

49.2%1 year to less than 3 years

41.4%Less than 1 year

Icon of Administrative and Others

Administrative and Others

49.8%1 year to less than 3 years

44.1%Less than 1 year

 

All the percentages are rounded to nearest 0.1%.

Recruitment Difficulties

1st

Lack of candidates with relevant experience

2nd

Competition for manpower from other industries - compensation and benefits system

3rd

Competition for manpower from other industries - working conditions (e.g. working hours, shift work)

Manpower Demand

Average Annual Growth

0

2022

Actual

0

2026

Forecast

0

Note(s):
(1) The figures included full-time employees and vacancies.
(2) The manpower forecast is based on the statistical modelling of relevant economic indicators which reflect important changes in the local economy, demography and labour market.

 

All the percentages are rounded to nearest 0.1%.

Report

Hotel Industry - 2022 Manpower Survey Report Image
  • Hotel
  • 2022 Manpower Survey Report

Road to Recovery in the Post-pandemic Era

Notwithstanding the recession that Hong Kong’s economy has fallen into since the pandemic outbreak, many economic indicators, including “Quarterly business indices of accommodation service” from the Census and Statistics Department, and “Provisional visitor arrivals”, “Overnight visitor arrivals by country / region of residence”, and “Hotel Room Occupancy” announced by the Hong Kong Tourism Board, have shown that Hong Kong has returned to normalcy and the Hotel industry has been gradually on the road to recovery.

Hotel Industry - 2026 Manpower Update Report Image
  • Hotel
  • 2026 Manpower Update Report

Adapting to Change: Building a Future-Ready Hotel Workforce

Hong Kong’s hotel industry is navigating a dynamic operating landscape shaped by shifting travel demand, rising service expectations and persistent manpower challenges. While large-scale events and family-oriented travel continue to present new opportunities, labour shortages, an ageing workforce and evolving employee expectations are progressively reshaping the sector’s manpower needs. Meanwhile, the increasing adoption of digital tools and artificial intelligence is transforming workflows, enhancing service delivery and redefining job roles across the industry. In this context, it is increasingly important to strengthen workforce adaptability, leadership capacity and practical skills development in order to sustain service excellence and support the industry’s long-term growth.