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Manpower Dynamics. Data Intelligence

Tourism

Airline companies, Travel agents and airline ticket agents, Sizeable Meetings, Incentives, Conventions and Exhibitions Companies.

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Year 2019 Tooltips

In addition to the airline companies, travel agents and airline ticket agents which are normally included in the survey, Meetings, Incentives, Conventions and Exhibitions (MICE) Sector with 100 employees or above was firstly introduced in the survey of 2019.

Managerial/ Professional

0

Supervisory/ Technical

0

Clerical/ Operative

0

Secretarial/ Others

0

Total

0

Managerial/ Professional

0

Vacancy rate: 0.6%

Supervisory/ Technical

0

Vacancy rate: 0.8%

Clerical/ Operative

0

Vacancy rate: 1.6%

Secretarial/ Others

0

Vacancy rate: 0.5%

Total

0

Vacancy rate: 1.4%

 

All the percentages are rounded to nearest 0.1%.

Managerial/ Professional

0

Supervisory/ Technical

0

Clerical/ Operative

0

Secretarial/ Others

0

Total

0

Managerial/ Professional

0

Turnover rate: 3.7%

Supervisory/ Technical

0

Turnover rate: 4.4%

Clerical/ Operative

0

Turnover rate: 6.6%

Secretarial/ Others

0

Turnover rate: 4.3%

 

All the percentages are rounded to nearest 0.1%.

Monthly Income Tooltips

2019

2016

Note(s):
The Meetings, Incentives, Conventions and Exhibitions (MICE) sector was firstly included in the manpower survey of 2019.

 

All the percentages are rounded to nearest 0.1%.

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Managerial/ Professional

73.2%First Degree

Icon of

Supervisory/ Technical

29.4%First Degree

29.0%Sub-degree

Icon of

Clerical/ Operative

40.8%Secondary 4 to 7

40.0%Diploma/ Certificate

Icon of

Secretarial/ Others

62.5%Secondary 4 to 7

 

All the percentages are rounded to nearest 0.1%.

Icon of

Managerial/ Professional

51.9%10 years or above

Icon of

Supervisory/ Technical

42.1%3 years - less than 6 years

38.5%6 years - less than 10 years

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Clerical/ Operative

54.3%1 year - less than 3 years

Icon of

Secretarial/ Others

37.0%Less than 1 year

34.6%1 year - less than 3 years

 

All the percentages are rounded to nearest 0.1%.

Recruitment Difficulties

1st

Lack of candidates with relevant experience

2nd

Alternative offers in the market

3rd

Unsatisfactory terms of employment

Manpower Demand

Average Annual Growth

0

2019

Actual

0

2023

Forecast

0

Note(s):
(1) The figures included employees and vacancies.
(2) The manpower forecast is based on the statistical modelling of relevant economic indicators which reflect important changes in the local economy, demography and labour market.
(3) Readers are alerted to interpret the manpower forecast presented with caution due to global and local economic uncertainties. In particular, the local tourism industry has been facing serious downturn since the social unrest started in June 2019 and was further aggravated with the outbreak of the pandemic COVID-19 since late December 2019. With the pandemic affecting every walk of life globally and locally, it is expected that industry manpower situation will be facing unprecedented challenges for a period of time even after it has subsided.

 

All the percentages are rounded to nearest 0.1%.

Manpower Demand

Average Annual Growth

0

2019

Actual

0

2023

Forecast

0

Note(s):
(1) The figures included employees and vacancies.
(2) The manpower forecast is based on the statistical modelling of relevant economic indicators which reflect important changes in the local economy, demography and labour market.
(3) Readers are alerted to interpret the manpower forecast presented with caution due to global and local economic uncertainties. In particular, the local tourism industry has been facing serious downturn since the social unrest started in June 2019 and was further aggravated with the outbreak of the pandemic COVID-19 since late December 2019. With the pandemic affecting every walk of life globally and locally, it is expected that industry manpower situation will be facing unprecedented challenges for a period of time even after it has subsided.

 

All the percentages are rounded to nearest 0.1%.

Manpower Demand

Note(s):
The Meetings, Incentives, Conventions and Exhibitions (MICE) Sector was firstly introduced in the survey of 2019. Due to lack of historical data, no forecasting of demand was done for the MICE sector.

Report

Tourism Industry - 2019 Manpower Survey Report Image
  • Tourism
  • 2019 Manpower Survey Report

Manpower for the “New Normal”

With the adverse impacts of the social incidents and coronavirus, the local tourism faces unprecedented catastrophic challenges. Competition for business and leisure arrivals should regain momentum when normalities resume. In the digital era, manpower for leveraging technology and transforming big data into actionable insights is required; however, the human element will maintain its distinctiveness when formulating creative business propositions in the customer-centric industry.

Tourism Industry - 2019 Manpower Update Report  Image
  • Tourism
  • 2019 Manpower Update Report

Focus of Skills Requirements for Future Manpower Demand

Manpower for riding on technology, transforming big data into actionable insights with commerce effectiveness will be required. Incorporating quality customer service in digital applications, or to be displayed during personal interactions will continue to be in demand in a customer-centric industry.