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Manpower Dynamics. Data Intelligence

Insurance

Life insurers; General insurers; Composite insurers; Brokers; Company agencies; Bancassurers.

Insurance Inner Banner

Year 2025 Tooltips

Senior Management

0

Middle Management

0

Supervisory

0

Clerk

0

Technical Representative Tooltips

0

Insurance Agent

0

Other Supporting Staff

0

Total

0

Note(s):
Readers should note that for technical representatives, only those with more than 50% of their daily job duties directly related to insurance were included in the survey. Therefore, the total number of technical representatives reported by sampled companies may be different from the figure as recorded by the Insurance Authority. Similarly, for insurance agents, the total number reported may not be equal to the total number of agents licensed with the Insurance Authority. This is because some agents hold both life and general insurance licenses simultaneously, and some may also take on other responsibilities and therefore be classified under a different job level in this report based on their primary job duties.

Senior Management

0

Vacancy rate: 0.5%

Middle Management

0

Vacancy rate: 2.2%

Supervisory

0

Vacancy rate: 2.8%

Clerk

0

Vacancy rate: 2.2%

Technical Representative Tooltips

0

Vacancy rate: 1.2%

Insurance Agent

0

Vacancy rate: 3.5%

Other Supporting Staff

0

Vacancy rate: 0.9%

Total

0

Vacancy rate: 3.0%

Note(s):
Readers should be cautious in interpreting the number of vacancies of insurance agents as the figures, with the reference date on 3 March 2025, may be subject to seasonal changes, business strategies, and manpower plans of different companies.

 

All the percentages are rounded to nearest 0.1%.

Managerial

0

Supervisory

0

Clerical

0

Technical Representative Tooltips

0

Insurance Agent

0

Note(s):
Managerial staff included both senior management and middle management.

Monthly Income Tooltips

Note(s):
(1) The figures did not include other supporting staff and included insurance agents.
(2) No comparison with 2021 survey was available due to the different category of income.

 

All the percentages are rounded to nearest 0.1%.

Monthly Income Tooltips

Note(s):
(1) The figures did not include other supporting staff and included insurance agents.
(2) No comparison with 2021 survey was available due to the different category of income.

 

All the percentages are rounded to nearest 0.1%.

Age of Practitioners

Life Insurers

47.5%31 - 45

26.7%46 - 60

General Insurers

41.7%31 - 45

35.1%46 - 60

Composite Insurers

43.1%31 - 45

32.0%46 - 60

Brokers

42.1%31 - 45

38.8%46 - 60

Company Agencies - Insurance

39.1%31 - 45

35.7%46 - 60

Company Agencies - Alternative Distribution

43.7%31 - 45

45.4%46 - 60

Bancassurer

43.4%31 - 45

28.2%46 - 60

 

All the percentages are rounded to nearest 0.1%.

Icon of Managerial

Managerial

88.0%First Degree

Icon of Supervisory

Supervisory

76.9%First Degree

Icon of Clerical

Clerical

38.3%Diploma / Certificate

35.3%Sub-degree

Icon of Technical Representative

Technical Representative Tooltips

43.7%Diploma/ Certificate

31.9%Sub-degree

Icon of Insurance Agent

Insurance Agent

71.9%Diploma/ Certificate

 

All the percentages are rounded to nearest 0.1%.

Icon of Managerial

Managerial

50.4%5 years - less than 10 years

Icon of Supervisory

Supervisory

54.9%2 years - less than 5 years

Icon of Clerical

Clerical

80.3%1 year - less than 2 years

Icon of Technical Representative

Technical Representative Tooltips

45.6%2 years - less than 5 years

43.0%1 year - less than 2 years

Icon of Insurance Agent

Insurance Agent

74.3%2 years - less than 5 years

 

All the percentages are rounded to nearest 0.1%.

Recruitment Difficulties

1st

Lack of candidates with relevant experience and training

2nd

Working conditions / remuneration package could not meet recruits

3rd

Lack of candidates

Manpower Demand

Average Annual Growth

0

2025

Actual

0

2029

Forecast

0

Note(s):
(1) The figures included practitioners and vacancies.
(2) The figures did not include other supporting staff and insurance agents.
(3) The manpower forecast is based on the statistical modelling of relevant economic indicators which reflect important changes in the local economy, demography and labour market.

 

All the percentages are rounded to nearest 0.1%.

Manpower Demand

Average Annual Growth

0

2025

Actual

0

2029

Forecast

0

Note(s):
(1) The figures included practitioners and vacancies.
(2) The figures did not include other supporting staff and insurance agents.
(3) The manpower forecast is based on the statistical modelling of relevant economic indicators which reflect important changes in the local economy, demography and labour market.

 

All the percentages are rounded to nearest 0.1%.

Report

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Navigating Transformation in Hong Kong’s Insurance Industry

Hong Kong’s insurance industry is undergoing a period of transformation, driven by regulatory developments, technological advancement, and strategic market expansion. The introduction of new accounting and capital regimes is increasing demand for specialised capabilities across actuarial, compliance, and data engineering functions. At the same time, digital innovation, ecosystem development, and demographic trends, most notably an ageing population, are reshaping product design and distribution, while accelerating the need for expertise in data analytics, digital health, and insurance technology. Closer integration with the Greater Bay Area and alignment with national policy priorities further enhance opportunities for cross-border services and the development of high-quality, customer-centric solutions. To sustain Hong Kong’s position as a leading global insurance hub, a strategic approach to workforce planning is essential. Targeted upskilling in digital and analytical competencies, together with the strengthening of the talent pipeline, will be critical to supporting long-term growth, resilience, and innovation in an increasingly complex operating environment.

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Navigating Talent Development in the Evolving Insurance Landscape of the Insurance Industry

The insurance industry is undergoing a dynamic evolution driven by three key factors: the expedite Greater Bay Area (GBA) integration, technological advancements and evolving regulatory frameworks. Market trends indicate a growing demand for talent across various domains, with the expanding GBA opportunities spurring recruitment for frontline sales professionals, while the industry simultaneously seeks back-end specialists in actuarial services, data analytics, and information technology roles. New regulatory initiatives, such as the Risk-based Capital (RBC) regime and the International Financial Reporting Standard (IFRS) 17, have created urgent needs for risk management and accounting professionals. Notable skill gaps have emerged in data analytics, cybersecurity, and cross-cultural communication, with training requirements primarily focusing on digital competencies for emerging technologies and insurtech applications, specialised knowledge for complex areas such as family office services and regulatory compliance, and enhanced customer service capabilities for an increasingly sophisticated market. These findings underscore the importance of developing targeted training programmes and industry-education collaboration to address current manpower development needs for the industry's digital transformation.