To address the evolving needs of the industry, it is recommended that the Government strengthen the talent pipeline through enhanced education partnerships and targeted training in actuarial science, data analytics, and sustainability-related disciplines. Promoting the value of the insurance sector, accelerating the development of insurance technology initiatives, and attracting international talent through more streamlined visa arrangements would help to build a resilient workforce and further reinforce Hong Kong’s position as a leading global insurance centre.

To address talent challenges, employers are encouraged to enhance the industry’s image by highlighting its societal value and technology-driven future. Strengthening partnerships with education and VPET providers can build a steady talent pipeline. Systematic upskilling in digital and cross-functional skills, alongside inclusive workplace practices and support for professional development, will help future-proof and retain the workforce.

Employees are encouraged to take a proactive approach to continuous professional development through courses, webinars, and industry seminars etc, to remain agile in a changing industry. Building expertise in high-demand regional and digital areas, maintaining regulatory awareness, strengthening customer-centric advisory skills, and gaining practical experience through cross-functional projects will support long-term career resilience and alignment with strategic priorities.

Academic institutes are encouraged to continue to promote insurance as a dynamic career, expand specialised and industry-informed programmes, and integrate practical learning through internships and projects. Strengthening digital, data, and innovation-focused curricula, alongside lifelong learning offerings, will support sustained talent development.