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Manpower Dynamics. Data Intelligence

Retail Trade

Retail of various goods, including ...

Covers :
1. Food, beverages and tobacco
2. Supermarkets
3. Fuel and transport equipment
4. Clothing, footwear and allied product
5. Consumer goods
6. Department stores
7. Jewellery
8. Medicines and cosmetics
9. Durable goods
10. Telecommunications equipment and electrical goods
11. Retail trade not via stores and mobile stalls

Retail Trade Inner Banner

Year 2019 Tooltips

Managerial

0

Supervisory

0

Sales

0

Sales/ Service Staff (Part Time)

0

Operative/ Clerical Support

0

Owner / Sole Proprietor / Working Partner

0

Non-technical

0

Total

0

Managerial

0

Vacancy rate: 1.7%

Supervisory

0

Vacancy rate: 1.6%

Sales

0

Vacancy rate: 4.3%

Sales/ Service Staff (Part Time)

0

Vacancy rate: 4.3%

Operative/ Clerical Support

0

Vacancy rate: 3.1%

Owner / Sole Proprietor / Working Partner

0

Vacancy rate: 0.0%

Non-technical

0

Vacancy rate: 2.7%

Total

0

Vacancy rate: 3.5%

 

All the percentages are rounded to nearest 0.1%.

Managerial

0

Turnover rate: 7.8%

Supervisory

0

Turnover rate: 9.3%

Sales

0

Turnover rate: 17.3%

Operative/ Clerical Support

0

Turnover rate: 20.5%

 

All the percentages are rounded to nearest 0.1%.

Monthly Income Tooltips

Note(s):
The figures did not include non-technical staff.

 

All the percentages are rounded to nearest 0.1%.

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Managerial

46.7%First Degree

37.2%Diploma/ Certificate

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Supervisory

35.6%Diploma/ Certificate

36.3%Secondary 4 to 7

Icon of

Sales

78.1%Secondary 4 to 7

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Sales/ Service Staff (Part Time)

62.3%Secondary 4 to 7

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Operative/ Clerical Support

42.8%Diploma/ Certificate

41.6%Secondary 4 to 7

 

All the percentages are rounded to nearest 0.1%.

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Managerial

58.7%6 years to less than 10 years

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Supervisory

63.4%3 years to less than 6 years

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Sales

57.2%1 year to less than 3 years

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Sales/ Service Staff (Part Time)

86.1%Less than 1 year

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Operative/ Clerical Support

61.1%1 year to less than 3 years

 

All the percentages are rounded to nearest 0.1%.

Recruitment Difficulties

1st

Candidates had more choices in the market

2nd

Candidates were unwilling to work long working hours and on shift

3rd

Candidates found the remuneration package and fringe benefit not attractive

Manpower Demand

Average Annual Growth

0

2019

Actual

0

2023

Forecast

0

Note(s):
(1) The figures included employees and vacancies.
(2) The manpower forecast is based on the statistical modelling of relevant economic indicators which reflect important changes in the local economy, demography and labour market.

 

All the percentages are rounded to nearest 0.1%.

Report

Retail Trade - 2019 Manpower Survey Report Image
  • Retail Trade
  • 2019 Manpower Survey Report

Demand for Emerging Digital Skills

Realising that e-commerce is the priority of the retail industry, the projection of the manpower growth in the branch of “Retail Trade not via Stores and Mobile Stalls” would be the highest in the future. There would also be a quest for talents in e-commerce coupled with emerging training needs on “Big data Analysis”, “Digital Marketing” and “Knowledge in Emerging Technology/Information and Communication Technology/Disaster Recovery Planning” for companies to sustain competitiveness in the digitalised world.

Retail Trade - 2021 Manpower Update Report Image
  • Retail Trade
  • 2021 Manpower Update Report

What Really Matters…Is An Experiential Retailing Journey!

The COVID-19 pandemic has sped up a shift from store-based selling to digital and omni-channel retailing. But the reality is that many of the changes wrought by the pandemic to buying behaviours, channel mixes and business models were underway long before the pandemic. The pandemic only accelerated these trends, driving an unprecedented level of urgency to retailers’ actions. As technology advances, retailers should not focus only on technology application but on how to use it to deliver an experiential retailing journey that connects the online world to an in-person experience in a right-sized, technology-enabled, service-driven store. Therefore, employees with IT talents, online-to-offline (O2O) customer servicing and digital marketing strategies, and an agile mindset for business transformation are in high demand in the manpower pool, while companies should have the retailing infrastructure enhanced to offer a satisfying omni-channel retailing experience.