Year 2024 Tooltips
Employees
Senior Management
0
Management
0
Supervisory
0
Sales (Full-time)
0
Sales (Part-time)
0
Operative
0
Total
0
Senior management
0
Vacancy rate: 0%
Management
0
Vacancy rate: 1.4%
Supervisory
0
Vacancy rate: 1.6%
Sales (Full-time)
0
Vacancy rate: 3.1%
Sales (Part-time)
0
Vacancy rate: 2.5%
Operative
0
Vacancy rate: 2.4%
Total
0
Vacancy rate: 2.6%
All the percentages are rounded to nearest 0.1%.
Senior management and management
0
Turnover rate: 6.5%
Supervisory
0
Turnover rate: 7.3%
Sales (Full-time and Part-time)
0
Turnover rate: 23.5%
Operative
0
Turnover rate: 14.2%
All the percentages are rounded to nearest 0.1%.
Monthly Income Tooltips
Note(s):
(1) The figures did not include Part-time sales.
(2) No comparison with 2019 survey was available.
All the percentages are rounded to nearest 0.1%.
Preferred Education Tooltips
All the percentages are rounded to nearest 0.1%.
All the percentages are rounded to nearest 0.1%.
Recruitment Difficulties
1st
Competition for manpower from other industries, in terms of compensation and benefits system
2nd
Competition for manpower from other industries, in terms of working conditions (e.g. working hours, shift work)
3rd
Competition for manpower from other industries, in terms of terms of employment
Manpower Demand
Average annual growth
0
2024
Actual
0
2028
Forecast
0
Note(s):
(1) The figures included employees + vacancies.
(2) The manpower forecast is based on the statistical modelling of relevant economic indicators which reflect important changes in the local economy, demography and labour market.
All the percentages are rounded to nearest 0.1%.
Report
- Retail Trade
- 2024 Manpower Survey Report
The New Retail Era
The retail industry is undergoing a significant transformation, driven by economic challenges and evolving consumer behaviors in the post pandemic era. This shift has accelerated the transition to e-commerce and underscored the need for effective omnichannel retail strategies. The industry faces a skilled labour shortage, which poses a substantial barrier to growth. To address these challenges, retailers and training institutions must collaborate closely to develop relevant training programmes that equip the workforce with essential skills for the future. Employers and employees are encouraged to leverage various government schemes for talent development and skills enhancement. Embracing advanced retail technologies and mastering omnichannel strategies will be crucial for the industry's long-term success and sustainability.
- Retail Trade
- 2022 Manpower Update Report
What Really Matters…Is An Experiential Retailing Journey!
The retail industry was hard hit by COVID-19. Retailers who have begun digital transformation with robust e-commerce sites and retail technologies were able to make changes to pivot their operations to adapt to the COVID restrictions, meet new customer needs, and generate sales. Others who have not yet started digital transformation or no e-commerce platform lost revenue and customers. Therefore, retailers saw the need to develop new retail in their businesses, an integrated retail delivery model which converges digital and offline experiences using omni-channel strategies to enhance customer experience. In this online-merge offline (OMO) model, retailers tried to make shopping not just about the in-store experience, website, or mobile shopping, but about every experience the customer has with the brand at every touchpoint. The change of the retail direction has brought retailers to examine the shift of customer behaviour, the data which provides business insights, the customer journey they need to create, and the digitalisation of business operations to enhance efficiency and consistency.
