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Manpower Dynamics. Data Intelligence

Retail Trade

Retail of various goods, including ...

Covers :
1. Food, beverages and tobacco
2. Supermarkets
3. Fuel and transport equipment
4. Clothing, footwear and allied product
5. Consumer goods
6. Department stores
7. Jewellery
8. Medicines and cosmetics
9. Durable goods
10. Telecommunications equipment and electrical goods
11. Retail trade not via stores and mobile stalls

Retail Trade Inner Banner

Year 2024 Tooltips

Senior Management

0

Management

0

Supervisory

0

Sales (Full-time)

0

Sales (Part-time)

0

Operative

0

Total

0

Senior management

0

Vacancy rate: 0%

Management

0

Vacancy rate: 1.4%

Supervisory

0

Vacancy rate: 1.6%

Sales (Full-time)

0

Vacancy rate: 3.1%

Sales (Part-time)

0

Vacancy rate: 2.5%

Operative

0

Vacancy rate: 2.4%

Total

0

Vacancy rate: 2.6%

 

All the percentages are rounded to nearest 0.1%.

Senior management and management

0

Turnover rate: 6.5%

Supervisory

0

Turnover rate: 7.3%

Sales (Full-time and Part-time)

0

Turnover rate: 23.5%

Operative

0

Turnover rate: 14.2%

 

All the percentages are rounded to nearest 0.1%.

Monthly Income Tooltips

Note(s):
(1) The figures did not include Part-time sales.
(2) No comparison with 2019 survey was available.

 

All the percentages are rounded to nearest 0.1%.

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Senior management and management

65.5%First Degree

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Supervisory

36.5%Diploma/ Certificate

38.9%Secondary 4 to 7

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Sales (Full-time & Part-time)

69.6%Secondary 4 to 7

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Operative

68.4%Secondary 4 to 7

 

All the percentages are rounded to nearest 0.1%.

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Senior management and management

29.2%10 years or more

44.5%6 years to less than 10 years

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Supervisory

52.7%3 years to less than 6 years

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Sales (Full-time & Part-time)

42.1%1 year to less than 3 years

28.2%Less than 1 year

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Operative

43.8%1 year to less than 3 years

46.9%Less than 1 year

 

All the percentages are rounded to nearest 0.1%.

Recruitment Difficulties

1st

Competition for manpower from other industries, in terms of compensation and benefits system

2nd

Competition for manpower from other industries, in terms of working conditions (e.g. working hours, shift work)

3rd

Competition for manpower from other industries, in terms of terms of employment

Manpower Demand

Average annual growth

0

2024

Actual

0

2028

Forecast

0

Note(s):
(1) The figures included employees + vacancies.
(2) The manpower forecast is based on the statistical modelling of relevant economic indicators which reflect important changes in the local economy, demography and labour market.

 

All the percentages are rounded to nearest 0.1%.

Report

Retail Trade - 2024 Manpower Survey Report Image
  • Retail Trade
  • 2024 Manpower Survey Report

The New Retail Era

The retail industry is undergoing a significant transformation, driven by economic challenges and evolving consumer behaviors in the post pandemic era. This shift has accelerated the transition to e-commerce and underscored the need for effective omnichannel retail strategies. The industry faces a skilled labour shortage, which poses a substantial barrier to growth. To address these challenges, retailers and training institutions must collaborate closely to develop relevant training programmes that equip the workforce with essential skills for the future. Employers and employees are encouraged to leverage various government schemes for talent development and skills enhancement. Embracing advanced retail technologies and mastering omnichannel strategies will be crucial for the industry's long-term success and sustainability.

Retail Trade - 2022 Manpower Update Report Image
  • Retail Trade
  • 2022 Manpower Update Report

What Really Matters…Is An Experiential Retailing Journey!

The retail industry was hard hit by COVID-19. Retailers who have begun digital transformation with robust e-commerce sites and retail technologies were able to make changes to pivot their operations to adapt to the COVID restrictions, meet new customer needs, and generate sales. Others who have not yet started digital transformation or no e-commerce platform lost revenue and customers. Therefore, retailers saw the need to develop new retail in their businesses, an integrated retail delivery model which converges digital and offline experiences using omni-channel strategies to enhance customer experience. In this online-merge offline (OMO) model, retailers tried to make shopping not just about the in-store experience, website, or mobile shopping, but about every experience the customer has with the brand at every touchpoint. The change of the retail direction has brought retailers to examine the shift of customer behaviour, the data which provides business insights, the customer journey they need to create, and the digitalisation of business operations to enhance efficiency and consistency.