Cleans guest rooms and provides services to guests;
Replenishes supplies in guest rooms.
Maintains records on all items such as extra linen, hair dryers as required by in-house guests;
Prepares laundry and valet bills and other routine office duties.

Greets and checks in all Free Independent Travellers (FITs) and commercial accounts and airline crews;
Promotes hotel facilities to guests;
Processes all arrival and departure records;
Handles all guest enquiries and request as appropriate;
Prepares room daily arrival lists and daily special attention/VIP lists.

Checks daily and weekly menus and stocks in his location in kitchen area;
Operates utensils and crockery used in kitchen;
Performs different types of cookery and meal preparation;
May specialise in sauce, soup, roast, butchery, fish, cold cut and vegetable;
Assists Cook and Senior Cook from food preparations to completion of food orders.

Greets and guides guests to their seats;
Takes reservations.
Reports guests’ comments to Restaurant Manager;
Keeps trace on guests history.
Responsible for the table-setting, removes dishes and dishing-up jobs;
Knows all menu items;
Knows the preparation of common menu items and chef’s daily recommendation.

Washes crockeries by hand and by machine, sweeps the floor and wipes stainless counters in kitchen;
Disposes garbage;
Cleans stoves and tops of exhaust fans;
Delivers dishes from the kitchen to the food and beverage outlets.

Supervises and co-ordinates the work of restaurant staff;
Arranges table reservations;
Greets and escorts guests;
Handles complaints on food and service;
May take guests’ order and pass to waiters;
May carve meats and prepare flambe dishes at table;
Advises on the selection of wines and serves those;
Assists in preparing menu;
Follows instructions of event orders;
Makes necessary adjustments according to guest’s requirements;
Schedules banquet staff for different functions.

Monitors cloakroom for hotel guests;
Cleans office areas, public areas and F & B outlets, guest toilets;
Makes requisition for cleaning materials, linen, tissue rolls etc.