Supervises duty crew;
Enters all data as specified in the engineers’ log book and all specific events relevant to engineering.

Inspects hotel’s air-conditioning, sound and lighting systems;
Contacts outside contractors for maintenance and repair works.

Plans, organises, directs and controls the hotel’s marketing functions;
Reviews market and sales analysis to determine local and overseas market requirements;
Co-ordinates public relations to sales promotion;
Chairs the daily briefing of Sales and Marketing Department, controls the Sales/Clients System.
Submits a monthly sales report; solicits for travel and commercial group business;
Conducts sales, public relations and corporate communications campaign;
Co-ordinates with Front Office Manager on short-term forecasting.

Takes dictation and transcribes letters, reports and memos;
Answers telephone, screens calls and takes messages;
Prepares replies to routine enquiries;
Maintains daily calendar and appointment schedules and receives personal calls;
Takes meeting minutes and maintains filing system;
provides administrative supports.

Plans, prepares and cooks special authentic cuisines other than Chinese or Western (e.g. Mediterranean, Indian, Thai, Japanese, Korean, South East Asian cuisines…..etc.)

Compiles marketing plan;
Establishes policy on rates, discounts;
Submits annual sales and marketing budget;
Co-ordinates public relations activities relating to special promotions;
Decides on targets for business solicitation;
Plans, organises, directs and controls the hotel’s sales promotion and sales rates;
Develops local and overseas sales contacts regarding group and convention activities.

Greets and guides guests to their seats;
Takes reservations.
Reports guests’ comments to Restaurant Manager;
Keeps trace on guests history.
Responsible for the table-setting, removes dishes and dishing-up jobs;
Knows all menu items;
Knows the preparation of common menu items and chef’s daily recommendation.