(1) Accounting duties which include the following: audits and processes the payments of all of the company’s disbursements;
(2) Prepares expense analysis and other reports on suppliers’ invoices and monthly statements;
(3) Keeps proper record of all amounts due to the company on a timely basis;
(4) Computes all travel agents’ commissions payable;
(5) Controls and balances all advance deposits;
(6) Responses to account disputes and queries;
(7) Prepares the monthly accounts receivable report;
(8) Keeps all records relating to payroll;
(9) Prepares and remits payroll reports;
(10) Compiles all tax returns.

(1) Operates and controls data processing equipment;
(2) Enters prepared source data into data entry machine;
(3) Records data on card, magnetic tape and disk;
(4) Despatches computer print-outs to users;
(5) Sets up, renews and updates the travel agent’s home page;
(6) Monitors and provides data on the website traffic for management’s analysis;
(7) Provides technical support services to internal users or external clients, including desktop hardware, system and application software installation; upgrading.

(1) Oversees all traffic activities at the airport and key areas in the station;
(2) Supervises flight movements and passenger/cargo loads;
(3) Oversees and ensures crew’s operational requirements are met legally and cost effectively;
(4) Handles in-flight emergency procedures;
(5) Handles passengers’ complaints;
(6) Liaises with reservations and sales departments.

(1) Takes dictation and transcribes letters, reports and memos;
(2) Answers telephone, screen calls and takes messages;
(3) Prepares replies to routine enquiries;
(4) Maintains daily calendar and appointment schedules;
(5) Receives personal callers and performs related secretarial duties.

Controls passenger bookings and monitor reservations (technical) standards on the route(s) assigned; reviews flight booking profiles, short term capacity planning and performs allocation/re-allocation of seats.

Acts as a facilitator to coordinate all Meeting, Incentives, Conventions and Exhibitions arrangements.

(1) Provides supervisory coverage in ticket office;
(2) Compiles daily, weekly and monthly statistical reports on tickets issued;
(3) Updates information of flight movements, exchange rates and air tariffs;
(4) Assists subordinates in handling complicated matters.