(1) Recruits, interviews and hires employees;
(2) Counsels, transfers and dismisses employees based on appraisal of supervisors.
(3) Counsels and advises department heads regarding personnel problems;
(4) Assists in implementing training policies and functions;
(5) Keeps staff training records;
(6) Arranges for training schedules and liaises with outside training/education institutions.

(1) Provides information on air fares, flight arrivals and departures;
(2) Helps passengers make advance bookings;
(3) Channels customers’ queries or complaints to the right departments.

Provides information on cruise packages available, details of the destination, budget, travel documents required etc. so that customers can make their best choice.

(1) Designs and develops computer programmes to meet business needs according to the requirements laid down by the functional and technical specifications;
(2) Applies appropriate system and programming tools, and hardware to deliver cost efficient business solutions;
(3) Specialises in the system support and maintenance, which enables the use of system software for improving the system performance and quality of service;
(4) Undertakes design, technical support and review on IT/network security, firewalls and intrusion detection;
(5) Drafts the information security standards, policy and procedures.

(1) Takes dictation and transcribes letters, reports and memos;
(2) Answers telephone, screen calls and takes messages;
(3) Prepares replies to routine enquiries;
(4) Maintains daily calendar and appointment schedules;
(5) Receives personal callers and performs related secretarial duties.

(1) Assists the digital marketing team to manage relevant social media;
(2) Updates and interacts with public on digital platform.

(1) Takes charge of the overall operation;
(2) Maintains close liaison with personnel in the local travel market and participates in international travel trade conventions/conferences.