To collect and analyse the data in monitoring inventory level and preparing stock replenishment schedule, liaise with suppliers and buying team for purchasing order management, and coordinate with different internal departments and warehouse to ensure replenishment activities are properly implemented and executed.

To strategically plan and manage logistics, warehouse, transportation and customer services. To direct, optimise and coordinate the full order cycle. To liaise and negotiate with suppliers, manufacturers, retailers and consumers. To keep track of quality, stock levels, delivery times, transport costs and efficiency and resolve any arising problems or complaints.

To execute window and in-store displays of goods, assist the development of multi-purpose graphic design initiatives and design of a wide range of corporate promotional / marketing materials.

To develop the customer service plans, review the effectiveness on the interaction with customers via different channels, analyse the customer information for deepening the understanding on customers’ needs, establishing closer relationships with customers and exploring more new business opportunities.

To oversee the retail company’s online sales and a team of web designers and software developers, responsible for conveying a consistent brand image that attracts customers by encouraging sales on the web.

To plan and design the merchandise presentation, window set-up and in-store display, work closely with stores and brand team for display standard and creative installation, ensure corporate visual merchandising guidelines are adequately adopted in stores to provide a neat and comfortable shopping environment to customers.

To support marketing managers and executives on projects such as developing sales strategies, marketing campaigns, social media campaigns. To collect, interpret marketing analytics and create marketing materials etc.