Undertake general administrative work for accounts services. Collect statistics for online sales, website traffic, website traffic time, website visitors, search engine, customer order, etc. Retain online customers.

Build company image. Grasp the trends of the retail market, formulate market development goals and retail sales systems. Establish and lead the sales team, and formulate sales team management strategies. Develop risk management and public relations crisis management policies and monitor the progress.

Develop the customer service plans, review the effectiveness on the interaction with customers via different channels, analyse the customer information for deepening the understanding on customers’ needs and potential requests, establishing closer relationships with customers and exploring more new business opportunities.

Develop commercial and talent strategies for the organisation. Develop and implement company policies and build company image. Grasp the retail market trends and formulate market development goals. Manage overall business performance, costs and profits.

Implement window and in-store displays of goods, assist the development of multi-purpose graphic design initiatives and design of a wide range of corporate promotional/marketing materials.

Plan and design the merchandise presentation, window set-up and in-store display, work closely with stores and brand team for display standard and creative installation, ensure corporate visual merchandising guidelines are adequately adopted in stores to provide a neat and comfortable shopping environment to customers.

Responsible for software design, development and maintenance. Perform and facilitate various levels of testing activities. Report discrepancies between software and design. Troubleshoot the program. Verify and confirm proper functioning of software under different circumstances.