Lead the product development team to formulate product development strategy. Conduct research to determine the best way to produce a particular item. Ensure the product is finalised according to the market needs and company guidelines. Monitor the production schedule to ensure on-time delivery. Prepare a cost analysis for the development of a new product and review the product specifications.

Lead a warehouse team to ensure compliance with the company’s standards in the warehousing process. Monitor the warehousing process to enhance the warehouse productivity and service level. Implement the smart warehousing management strategy to achieve continuous improvements in cost and quality.

Lead a team of engineers in participating in the product development and engineering works. Support the production team to meet the product specifications. Liaise with relevant parties to ensure that product development processes comply with relevant engineering standards. Provide technical advice and support to customers and internal teams.

Lead the shipping team and coordinate with internal parties in the matters of shipment schedules, I/E and L/C documents and customs declaration. Develop strategies and action plans for continuous improvement on the overall shipping process. Negotiate terms with forwarders for better services and pricing. Provide solutions to the shipping issues.

Handle sales activities. Conduct product demonstrations and sales presentations to explain key technical aspects to customers. Take responsibility for tender preparation and submission. Collaborate with colleagues in research and product development team on product features and recommend changes as necessary to meet market demand.

Provide direction and guidance to product design teams. Offer design solutions to achieve cost-effectiveness. Validate product designs and provide corrective actions; Implement process improvements to enhance product quality and productivity. Recommend new technologies and tools to optimise product design processes. Analyse and troubleshoot product issues in a timely manner.

Provide product information, support and advice to customers. Receive and establish relationships with customers. Use good communication skills to facilitate and promote loyalty programs to customers.