Analyses organisation functions and processes; designs IT applications and systems, customises package solutions to meet business objectives; manages all phases of the development life cycle including feasibility study, development, implementation and support.

Provides training for users of IT systems.

Engages directly with the performance of non-IT related R&D activities with skilled and semi-skilled technical knowledge.

Contributes to the planning of IT infrastructure and operations maintenance, service high availability and service management. Directs and controls the operations of all equipment and systems in order to provide accurate, secure and timely information processing to support the company business; works with internal colleagues/users on system development and technical services so as to provide efficient IT services to customers; provides vendor management.

Works on the development of innovative products and user applications;
investigates the use of emerging technology; and involves in collaboration with IT companies and/or user organisations to ensure that
the developed product or application meets users’ needs.

Focuses on strategic planning as well as manages overall IT functions including application system, office automation and communication networks, services delivery and end user support to meet the business/organisation objectives in the most cost-effective manner in IT User Organisations.

Engages directly with the performance of IT related R&D activities with skilled and semi-skilled technical knowledge.