Develops and administers training plans for employees, assess training and development needs for companies. Helps individuals and groups develop skills and knowledge. Develops training manual and reviews the effectiveness of training plans.

Handles telephone enquiries and appointments arrangement. Serves customers and provide relevant information. Maintains relationship with customers.

Works closely with hairstylists/hairdressers to provide different chemical services including perming and colouring to customers. Supervise and conduct relevant trainings to technicians.

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Formulates and implements the policies of company. Oversees and manages the overall operations of all departmental and branches.

Takes charge of the overall operations and managements of beauty care centres/ nail care salons.

Provides analysis of hair and scalp conditions and problems. Recommends proper hair care treatments or products and advises customers to establish appropriate life style and hair care concepts.