Assists in following up the operation of the supply chain management. Co-ordinates the material procurement and flow of goods activities with suppliers, shipping companies, production control and shipping departments and customer’s receiving department as to ensure that schedules are met on time.

Diagnoses, locates and repairs faults in the manufacture of watches and clocks, systematically records these faults and recommends changes to minimise such occurrence.

Plans, organises, directs and controls sales, marketing and promotional activities of timepieces. Co-ordinates with research and development, production control and shipping departments in anticipating, identifying and satisfying customer needs. Reviews performance analysis for forecasting future market situation.

Plans, schedules and controls workload making optimum use of all equipment, material and labour throughout the factory; and coordinates with clients. Carries out process planning for jobs and estimates the time requirement for operations as to ensure that production schedules are met.

Originates the concept of jewellery design drawing by taking into account materials and manufacture processes, cost and customers’ requirements; and prepares basic artwork and draws the product concepts on paper by hand.

Cuts, shapes, carves and polishes gemstones with hand tools and/or by machine in accordance with specifications.

Keeps abreast of the up-to-date design and quality requirements of the jewellery market; plans, approves and leads a team of merchandisers in the co-ordination and presentation of sample and quotation, negotiation with buyers/clients. Oversees and follows up buyers’/clients’ orders, liaise with appropriate departments to ensure prompt shipment of these orders.