Assists in dispensing Chinese medicine, maintaining the operation of the Chinese medicine dispensary, managing medication storage and upholding the hygiene standards of the Chinese medicine dispensary. Explains to patients the methods of decocting and taking medication and respond to their inquiries.

Manages the delivery of health and care services to the elderly. Supervises the care staff, such as nurses, health workers and support personnel. Plans and coordinates health and care services, assesses the needs of the elderly, develops care plans, and ensures the best quality care services.

Provides counselling service, application for financial assistances, residential care, community support services or other welfare services etc., and also organise therapeutic group and educational program for patients and their families, with an aim to help them cope with or solve psycho-social problems arising from illness, trauma or disability.

Denotes a person registered with the Chinese Medicine Council of Hong Kong or on the list of Listed Chinese Medicine Practitioners. under the Chinese Medicine Ordinance (Cap. 549).

Handles the dispensing of Chinese herbal medicines / Chinese medicines granules and decocted herbal medicines. Provides instructions to patients on the proper decoction of Chinese medicines, including dosage guidance. Oversees the management of Chinese medicines information and maintains accurate inventory records. Ensures the cleanliness and efficient operation of the Chinese medicine dispensary.

Works with service users / patients and their families, doctors and psychologists to develop treatment plans. Evaluates and reports on their service users'/patients’ progress. Helps service users / patients to evaluate their education, training potential, interests and financial needs.

Conducts laboratory tests, maintains all testing equipment and tools in good condition and reports for damage, repair and addition. Responsible for housekeeping routines and preparing testing reports in the laboratory.