Denotes a person registered with the Dental Council of Hong Kong under the Ancillary Dental Workers (Dental Hygienists) Regulations (Cap. 156 sub. leg. B).

Assists the Service Manager in supervising and managing the care staff, such as nurses, health workers and support personnel directly. Trains and motivates care staff and provides quality care services to the elderly. Collaborates with healthcare professionals to assess the needs of the elderly and develops individualised care plans. Plays a crucial role in maintaining a high quality of elderly care service.

Assists in assessing the rehabilitation needs of the elderly, develops personalised rehabilitation plans, implements therapy interventions and monitors progress. Collaborates with healthcare professionals, and provides guidance on assistive devices. Keeps proper documentation, and offers support to improve the elderly’s functional abilities.

Sets up and operates production equipment, ensures product quality, participates in process improvement, documents production activities, maintains safety compliance, collaborates with the team, troubleshoots equipment issues, and assists with inventory management.

Handles customer information, provides various customer information and data to the business department, keeps track of customer needs and maintains close communication with customers through the call centre or network, and provides other customer services including the product advisory service, the delivery progress and the progress of problem-solving, etc.

Assists the rehabilitation professionals in implementing therapy programs. Helps patients to improve their mobility, strength, and functional abilities during the rehabilitation process. Supports patients with exercises and activities, monitors progress, provides emotional support and collaborates with healthcare professionals.

Diagnoses, assesses and treats persons with hearing, speech, voice, communication and swallowing disorders. Designs and plans treatment plans for problems such as hearing and swallowing disorders, and inappropriate pitch or voice problems, based on own assessments and recommendations of other professionals. Educates and trains patients and their families in techniques to improve hearing and communication. Assists patients in selecting the most appropriate communication systems and hearing aids, recording and maintaining patients’ records at all stages so as to monitor their progress, provides ongoing observation of hearing status and swallowing disorders, and refers clients to further medical or educational services when necessary.