After suffering from the pandemic for a few years, the beauty care and hairdressing industries have maintained a relatively stable workforce. Yet, the industries still face various challenges and opportunities. On the challenges front, measures aimed at facilitating the movement of Hong Kong residents to the Mainland cities have resulted in a shift in consumers’ behaviour. As the industries strive for a rapid recovery, there has been a significant increase in demand for beauty practitioners, causing intensified manpower competition. The emergence of “co-working spaces” not only changes the operating model in the industries but also attracts more practitioners, as freelancers or part-timers, bringing new opportunities to the industries. This concept aligns well with the preferences of the younger generation in career choices. In recent years, some consumers place great emphasis on product ingredients and formulations and focus on environmentally friendly and sustainable products. The industries need to adjust their strategies to meet market demands. (English report will be uploaded later)

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The retail industry is undergoing a significant transformation, driven by economic challenges and evolving consumer behaviors in the post pandemic era. This shift has accelerated the transition to e-commerce and underscored the need for effective omnichannel retail strategies. The industry faces a skilled labour shortage, which poses a substantial barrier to growth. To address these challenges, retailers and training institutions must collaborate closely to develop relevant training programmes that equip the workforce with essential skills for the future. Employers and employees are encouraged to leverage various government schemes for talent development and skills enhancement. Embracing advanced retail technologies and mastering omnichannel strategies will be crucial for the industry's long-term success and sustainability.

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Hong Kong's banking and finance industry stands at a critical juncture of transformation. While the industry maintains its position as one of the leading international financial centres, it faces some challenges in adapting to rapid changes in the global financial landscape. Major influences shaping the industry include economic cycles, persistent talent shortages, evolving government policies, and accelerating technological advancement. The industry particularly struggles to meet growing demands for specialised talents in emerging areas such as fintech, ESG, analytics, wealth management, and risk management. Beyond immediate talent needs, the industry must address fundamental challenges in digital capabilities development, cross-functional compliance integration, and Greater Bay Area expertise. This report examines these challenges and presents strategic recommendations to facilitate digital and sustainable transition, strengthen employer branding for youth attraction, and develop future-ready banking and finance education programmes.

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The accountancy sector faces significant workforce transformation amidst rapid technological advancement and evolving market dynamics. The sector confronts challenges in attracting young talent and maintaining a skilled workforce as market demands evolve. The profession increasingly demands expertise in artificial intelligence, data analytics, cloud computing and automation tools, alongside traditional accounting competencies. Moreover, changing regulatory frameworks, sustainability reporting requirements and advisory service demands are reshaping job roles and skill requirements. This report presents comprehensive recommendations addressing talent development initiatives, strategies for sector image revitalisation, requirements for technological adaptation and professional growth, and approaches to modernise education and training to meet evolving industry demands in an increasingly digitalised business landscape.

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The real estate services sector is undergoing significant transformation driven by demographic changes, technological advancements, and sustainability trends. In Hong Kong, the anticipated increase in the aging population presents opportunities for the development of age-appropriate housing and necessitates targeted workforce training in senior care. Concurrently, property technology (PropTech) is enhancing operational efficiency and tenant satisfaction, while also underscoring the importance of human interaction in fostering relationships. Furthermore, the growing adoption of environmentally sustainable practices, such as energy-efficient systems and green building certifications, is generating new job opportunities in the sustainability sector. To conclude, striking a balance between technology, human collaboration, and eco-friendly initiatives is essential for creating a responsive real estate landscape.

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In the contemporary landscape marked by rapid technological evolution, technological advancements are reshaping industries at an unprecedented pace. The significance of national strategies and government initiatives is paramount in nurturing talent and ensuring competitiveness within the global technology arena. As the digital realm continues to evolve, industries must proactively embrace emerging technologies to remain pertinent and resilient in an ever-changing environment. There exists a surging demand for tech-savvy professionals in fields such as artificial intelligence, cloud infrastructure, data analytics, and cybersecurity, resulting in heightened competition for talent acquisition. To navigate this competitive landscape, companies must implement effective strategies to attract and retain skilled employees capable of leveraging emerging technologies. By investing in reskilling and upskilling training programmes, and by fostering a culture of lifelong learning, companies can maintain their position at the forefront of innovation and continue to excel in a competitive global market. Furthermore, leveraging Hong Kong’s distinctive advantages—including its competitive educational institutions and strategic geographical location—can bolster the region’s innovation ecosystem. This proactive approach not only addresses current manpower challenges but also prepares the workforce for forthcoming technological shifts.

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The insurance industry is undergoing a dynamic evolution driven by three key factors: the expedite Greater Bay Area (GBA) integration, technological advancements and evolving regulatory frameworks. Market trends indicate a growing demand for talent across various domains, with the expanding GBA opportunities spurring recruitment for frontline sales professionals, while the industry simultaneously seeks back-end specialists in actuarial services, data analytics, and information technology roles. New regulatory initiatives, such as the Risk-based Capital (RBC) regime and the International Financial Reporting Standard (IFRS) 17, have created urgent needs for risk management and accounting professionals. Notable skill gaps have emerged in data analytics, cybersecurity, and cross-cultural communication, with training requirements primarily focusing on digital competencies for emerging technologies and insurtech applications, specialised knowledge for complex areas such as family office services and regulatory compliance, and enhanced customer service capabilities for an increasingly sophisticated market. These findings underscore the importance of developing targeted training programmes and industry-education collaboration to address current manpower development needs for the industry's digital transformation.

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